"I am currently working night duty in an Aged Care Facility that has a large Covid outbreak in Melbourne. We currently have about 30% of our residents in hospital. I rang the Austin hospital to see how some of our residents were going. The lady on switchboard, after I told her the reason of my call said “So how are YOU going? That must be really tough for you”. Wow! It was soo lovely that she asked how I was going before putting my call through to the Ward.