L-R Michael Murray, Simon Bolch and Sue Shilbury

Whole of Health Service - patient flow initiative

In September 2017, a Whole of Health Service - patient flow initiative commenced at Austin Health with strong support from the Executive.

"This initiative focuses on patient demand and flow thoughout the health service", Kate Brockman, Acting Executive Director - Patient Flow and Reform said.

"The driver for the work is providing access to high quality, safe and timely health care, which is critical for patients, carers and staff."

The team supporting the work includes; Kath Wilson - Project Manager - Patient Flow and Reform and the two clinical leaders - Dr. Michael Murray Medical Director, Continuing Care, Head of Geriatric Medicine at Austin Health, and Dr. Simon Bolch, Director of the new Short Stay Unit.

Dr Michael Murray has seen ever increasing demand for inpatient service and believes smooth patient flow and ease of access becomes more critical in ensuring hospital beds are available for those who need them most.

"A key to the Whole of Health Service approach is engagement with staff right across Austin Health to improve patient care - from Emergency Department, the wards to sub-acute services," Dr. Michael Murray said.

Dr. Simon Bolch has been an Austin Health emergency physician for the last eight years with his clinical work placing him face-to-face with the clinical importance of timely patient access to care.

"As Director of the new Short Stay Unit - which oversees nearly half of the hospital's daily admitted volume - I share some of the access and flow challenges relevant to the inpatient space too. Spanning these two care areas as I do, I'm very keen to engage with the rest of the health service in strategies within and beyond the Emergency Department to improve timely access to care."

For further information you can contact Kath Wilson on ext 3221